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Shipping & Delivery

Our shipping and handling costs are charged at cost based on the value of your order.
For UK Mainland, on orders totaling more than £199 delivery is free.

 UK Mainland shipping (Postal Zone 1) is charged as follows:

Order Value
Shipping and Handling Costs
Service
Up to £3.00
£2.99 First Class
£3.01 - £50.00
£4.99
 First Class or Courier
£50.01 - £199.00
£12.98
 Parcel Force 24/48
Over £200
Free (UK Mainland)
 Parcel Force 24/48
Over Size Consignments
(ie very large frames)
Quote
Specialist Fine Art Courier

 The Highlands and Islands, Northern Ireland, The Isle of Man and the Isles of Scilly (Postal Zone 2 and 3).

Place your order as normal and we will contact you for payment of any additional postage due. 

European and international shipping will be charged at cost.

Delivery Times

We aim to deliver your items as quickly as possible.  90% of the framing we sell is bespoke made so it is not always possible to quote accurate delivery times particulary if we are busy, because of this we recommend that you allow up to 14 working days for delivery.  'Working days' excludes weekends and bank holidays.

On the rare occasions where we are waiting for stock you will be kept informed of any possible delays via email and in extremis will be offered an alternative or a full refund.

Deadlines

If you have a hard deadline to meet shuch as a handing-in or an exhibition PLEASE INFORM US  straight away or CALL US BEFORE making your order. We will do our best to help.

Damages

We take care with our packaging and damage in transit is rare. In the event of your items arriving damaged please report the damage to us as soon as possible. this will enable us to take the approprate remedial action. It may be necessary to provide photographs of any damage so please keep all packaging.  If a product is damaged in transit and you decide to repair it yourself or use it you may waive any right to compensation.